:root{--bg: #f9f9f9;--surface: #ffffff;--surface-sunken: #f2f2f0;--ink: #111111;--ink-soft: #3a3a3a;--ink-mute: #6f6f6f;--line: #e5e5e5;--line-strong: #cfcfcf;--brand: #ff4500;--brand-hover: #e83d00;--accent: #4353ff;--success: #1f8c3f;--danger: #d92d20;--warn: #b54708;--pastel-green: #bfe3c4;--pastel-blue: #d6e6fb;--pastel-peach: #fadcce;--pastel-violet: #e9e5f2;--serif: "Fraunces", Georgia, "Times New Roman", serif;--sans: "Poppins", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;--mono: ui-monospace, "SF Mono", Menlo, Consolas, monospace;--sp-1: 4px;--sp-2: 8px;--sp-3: 12px;--sp-4: 16px;--sp-5: 24px;--sp-6: 32px;--sp-7: 48px;--r-sm: 8px;--r-md: 14px;--r-lg: 24px;--r-pill: 999px;--shadow-sm: 0 1px 2px rgba(17, 17, 17, .04);--shadow-md: 0 8px 24px rgba(17, 17, 17, .07);--shadow-lg: 0 18px 40px rgba(17, 17, 17, .1);--header-h: 64px}@font-face{font-family:Fraunces;src:url(/fonts/fraunces.woff2) format("woff2");font-weight:100 900;font-display:swap}@font-face{font-family:Poppins;src:url(/fonts/poppins-400.woff2) format("woff2");font-weight:400;font-display:swap}@font-face{font-family:Poppins;src:url(/fonts/poppins-500.woff2) format("woff2");font-weight:500;font-display:swap}@font-face{font-family:Poppins;src:url(/fonts/poppins-600.woff2) format("woff2");font-weight:600;font-display:swap}@font-face{font-family:Poppins;src:url(/fonts/poppins-700.woff2) format("woff2");font-weight:700;font-display:swap}*{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;background:var(--bg);color:var(--ink);font-family:var(--sans);font-size:15px;line-height:1.55;-webkit-font-smoothing:antialiased}h1,h2,h3{font-family:var(--serif);font-weight:500;letter-spacing:-.02em;margin:0}h1{font-size:clamp(32px,4.5vw,44px);letter-spacing:-.035em;line-height:1.05}h3{font-size:20px}::selection{background:var(--brand);color:#fff}a{color:var(--accent)}code,.mono{font-family:var(--mono);font-size:.92em;font-variant-numeric:tabular-nums}.header{position:sticky;top:0;z-index:20;height:var(--header-h);display:grid;grid-template-columns:minmax(0,1fr) auto minmax(0,1fr);align-items:center;gap:var(--sp-3);padding:0 var(--sp-5);background:var(--surface);border-bottom:1px solid var(--line)}.brand{font-family:var(--serif);font-size:22px;font-weight:600;letter-spacing:-.02em;justify-self:start;line-height:1;white-space:nowrap}.header-end{justify-self:end}.tabs{justify-self:center;display:flex;align-items:center;gap:2px;background:var(--surface-sunken);padding:4px;border-radius:var(--r-pill);max-width:100%;overflow-x:auto;scrollbar-width:none}.tabs::-webkit-scrollbar{display:none}.tab{position:relative;border:0;background:transparent;color:var(--ink-mute);width:40px;height:40px;padding:0;border-radius:var(--r-pill);cursor:pointer;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;transition:color .12s ease,background .12s ease,box-shadow .12s ease}.tab:hover{color:var(--ink)}.tab.on{background:var(--surface);color:var(--ink);box-shadow:var(--shadow-sm)}.tab-count{position:absolute;top:0;right:0;font-size:9px;font-weight:700;background:var(--brand);color:#fff;border-radius:var(--r-pill);padding:0 4px;min-width:15px;height:15px;text-align:center;line-height:15px;pointer-events:none}.main{padding:var(--sp-6) var(--sp-5) var(--sp-7)}.container{max-width:1000px;margin:0 auto;width:100%}.page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:var(--sp-4);margin-bottom:0;flex-wrap:wrap}.page-sub{color:var(--ink-mute);margin:8px 0 0;font-size:14px;font-weight:500;max-width:42em;line-height:1.45}.page-stack{display:flex;flex-direction:column;gap:var(--sp-5)}.page-stack>.page-head,.page-stack>.stats,.page-stack>.campaign-kpis,.page-stack>.offline-banner,.page-stack>.panel{margin-bottom:0}.section{display:flex;flex-direction:column;gap:var(--sp-4)}.section-label{font-size:11px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:#1111118c}.section .stats,.section .campaign-kpis{margin-bottom:0}.panel{background:var(--surface);border:1px solid var(--ink);border-radius:var(--r-lg);overflow:hidden;min-width:0}.panel-head{display:flex;align-items:center;justify-content:space-between;gap:var(--sp-3);padding:16px var(--sp-5);border-bottom:1px solid var(--line);font-size:13.5px;font-weight:600;color:var(--ink)}.panel-pad{padding:var(--sp-5);min-width:0}.row{display:flex;align-items:center;gap:var(--sp-4);padding:var(--sp-4) var(--sp-5);border-bottom:1px solid var(--line)}.row:last-child{border-bottom:0}.row-main{flex:1;min-width:0}.row-title{font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.row-note{color:var(--ink-mute);font-size:13px;line-height:1.4}.stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:var(--sp-4);margin-bottom:0}.stats-3{grid-template-columns:repeat(3,minmax(0,1fr))}.stat{border:1px solid var(--ink);border-radius:var(--r-lg);padding:18px 20px 16px;background:var(--surface);min-width:0;transition:transform .18s,box-shadow .18s}.stat:hover{transform:translateY(-2px);box-shadow:var(--shadow-md)}.stat-green{background:var(--pastel-green)}.stat-blue{background:var(--pastel-blue)}.stat-peach{background:var(--pastel-peach)}.stat-violet{background:var(--pastel-violet)}.stat-label{font-size:11px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:#1111118c}.stat-value{font-family:var(--serif);font-size:clamp(26px,3.2vw,34px);font-weight:500;letter-spacing:-.03em;font-variant-numeric:tabular-nums;line-height:1.05;margin-top:6px;overflow-wrap:anywhere}.stat-sub{font-size:12px;font-weight:500;color:#1111118c;margin-top:5px;font-variant-numeric:tabular-nums;line-height:1.35}.pill{display:inline-flex;align-items:center;gap:8px;padding:6px 14px;border-radius:var(--r-pill);font-size:12.5px;font-weight:700;letter-spacing:.02em;white-space:nowrap;border:1px solid transparent;max-width:100%}.pill-green{background:#1f8c3f1f;color:var(--success);border-color:#1f8c3f40}.pill-blue{background:#4353ff1a;color:var(--accent);border-color:#4353ff38}.pill-grey{background:#1111110f;color:var(--ink-mute);border-color:var(--line)}.pill-orange{background:#ff45001a;color:var(--brand);border-color:#ff450047}.dot{width:8px;height:8px;border-radius:50%;flex:none}.dot-green{background:var(--success)}.dot-red{background:var(--danger)}.dot-grey{background:var(--line-strong)}.dot-pulse{animation:pulse 1.8s ease-in-out infinite}@keyframes pulse{0%,to{opacity:1}50%{opacity:.35}}.btn{font:inherit;font-weight:600;font-size:14.5px;border:1px solid var(--line-strong);background:var(--surface);color:var(--ink);padding:10px 20px;border-radius:var(--r-pill);cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:8px;white-space:nowrap;transition:transform .12s ease,background .15s,box-shadow .15s}.btn:hover{background:#1111110d}.btn:active{transform:translateY(1px)}.btn:disabled{opacity:.55;cursor:default}.btn:disabled:active{transform:none}.btn-primary{background:var(--brand);border-color:transparent;color:#fff}.btn-primary:hover{background:var(--brand-hover);box-shadow:var(--shadow-md)}.btn-sm{padding:6px 14px;font-size:13px}.btn-icon{padding:7px;border-radius:50%;border-color:var(--line-strong);width:36px;height:36px}.btn-danger{color:var(--brand);border-color:#ff450066;background:transparent}.btn-danger:hover{background:#ff450012}.input{font:inherit;width:100%;padding:12px 14px;border:1px solid var(--line-strong);border-radius:var(--r-sm);background:var(--surface);color:var(--ink);transition:border-color .15s,box-shadow .15s}.input:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px #4353ff2e}select.input{-webkit-appearance:auto;-moz-appearance:auto;appearance:auto}.search{position:relative;max-width:340px;flex:1;min-width:min(100%,220px)}.search .input{padding-left:38px}.search svg{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:var(--ink-mute);pointer-events:none}.empty{text-align:center;padding:var(--sp-7) var(--sp-5);color:var(--ink-mute)}.empty-icon{width:54px;height:54px;border-radius:50%;background:var(--pastel-violet);color:var(--ink-soft);display:inline-flex;align-items:center;justify-content:center;margin:0 auto var(--sp-3)}.alert{padding:14px 16px;border-radius:var(--r-md);display:flex;gap:13px;align-items:flex-start;font-size:14px;line-height:1.45;border:1px solid;color:var(--ink)}.alert svg{flex:none;margin-top:1px}.alert-error,.alert-warn{background:#ff45000f;border-color:#ff45003d;color:var(--ink)}.alert-ok{background:#1f8c3f12;border-color:#1f8c3f42;color:var(--ink)}.signin{min-height:100vh;display:grid;place-items:center;padding:var(--sp-5)}.signin-card{width:100%;max-width:400px;background:var(--surface);border:1px solid var(--ink);border-radius:var(--r-lg);padding:var(--sp-6);box-shadow:var(--shadow-lg)}.signin-card h1{margin-bottom:var(--sp-1)}.field{display:block;margin:var(--sp-5) 0 var(--sp-4)}.field-label{display:block;font-size:13.5px;font-weight:600;margin-bottom:7px}.textarea{resize:vertical;min-height:160px;font-family:var(--mono);font-size:13px;line-height:1.5}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:var(--sp-4);margin-bottom:var(--sp-4)}.form-grid-3{grid-template-columns:repeat(3,minmax(0,1fr))}.flag-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:var(--sp-3);margin:var(--sp-4) 0}.check-field{display:flex;align-items:flex-start;gap:var(--sp-3);font-size:14px;line-height:1.4}.check-field input{margin-top:3px;flex:none}.campaign-actions{display:flex;align-items:center;gap:var(--sp-2);flex-wrap:wrap}.panel-head-btn{width:100%;border:0;background:transparent;font:inherit;font-weight:600;color:inherit;cursor:pointer;text-align:left}.panel-head-btn:not([aria-expanded=true]){border-bottom:0}.panel-head-aside{display:inline-flex;align-items:center;gap:var(--sp-3);min-width:0}.panel-head-aside .row-note{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:42vw}.collapse-chevron{display:inline-flex;color:var(--ink-mute);transition:transform .15s ease;flex:none}.collapse-chevron.open{transform:rotate(90deg)}.progress{height:14px;background:#ececec;border:1px solid var(--ink);border-radius:var(--r-pill);overflow:hidden;margin:12px 0 0}.progress-fill{height:100%;background:repeating-linear-gradient(-45deg,var(--brand) 0 10px,var(--brand-hover) 10px 20px);transition:width .5s ease}.progress-meta{display:flex;align-items:center;justify-content:space-between;gap:var(--sp-3);font-size:13px;font-weight:600;color:var(--ink-mute);font-variant-numeric:tabular-nums;flex-wrap:wrap}.progress-meta>span:first-child{min-width:0;flex:1 1 180px;line-height:1.4}.campaign-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:var(--sp-4)}.progress+.campaign-kpis{margin-top:var(--sp-4)}.kpi{border:1px solid var(--line);border-radius:var(--r-md);background:var(--surface);padding:14px 16px 12px;min-width:0}.kpi-label{font-size:10px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--ink-mute)}.kpi-value{font-family:var(--serif);font-size:clamp(20px,2.4vw,24px);font-weight:500;letter-spacing:-.02em;font-variant-numeric:tabular-nums;line-height:1.1;margin-top:5px;overflow-wrap:anywhere}.kpi-sub{font-size:11.5px;font-weight:500;color:var(--ink-mute);margin-top:3px;font-variant-numeric:tabular-nums;line-height:1.35}.player{display:flex;align-items:center;gap:var(--sp-3);min-width:0;width:100%}.player-scrub{flex:1;height:5px;background:var(--line);border-radius:var(--r-pill);overflow:hidden;cursor:pointer;min-width:56px}.player-fill{height:100%;background:var(--brand)}.player-time{font-family:var(--mono);font-size:12px;color:var(--ink-mute);min-width:42px;text-align:right;flex:none}.grid{display:grid;align-items:center;gap:var(--sp-3) var(--sp-4);padding:var(--sp-4) var(--sp-5);border-bottom:1px solid var(--line);min-width:0}.grid:last-child{border-bottom:0}.grid-head{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.1em;color:#1111118c;background:var(--surface-sunken)}.grid-agents{grid-template-columns:72px minmax(0,1fr) 120px 110px 72px}.grid-agents-all{grid-template-columns:72px minmax(0,1fr) 120px 110px 130px 72px}.grid-calls{grid-template-columns:minmax(0,1.2fr) 110px 130px 72px 150px}.listen{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.grid-recordings{grid-template-columns:minmax(0,1fr) 110px 130px minmax(160px,220px) 44px}.grid-recents{grid-template-columns:minmax(0,1fr) 120px 140px 72px minmax(160px,220px)}.grid-board{grid-template-columns:40px minmax(0,1fr) 72px 80px}.heatmap-scroll{overflow-x:auto;margin:0 -4px;padding:4px;scrollbar-width:thin}.heatmap{min-width:640px;display:flex;flex-direction:column;gap:8px}.heatmap-row,.heatmap-hours{display:grid;grid-template-columns:68px repeat(24,minmax(0,1fr));gap:3px;align-items:center}.heatmap-label{font-size:10px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-mute);line-height:1.2}.heatmap-hours{font-size:10px;font-weight:600;color:var(--ink-mute);font-variant-numeric:tabular-nums;text-align:center}.heatmap-hour-now{color:var(--ink)}.heat-cell{display:block;height:20px;border-radius:3px;border:1px solid var(--line);background:var(--surface-sunken)}.heat-cell.on{border-color:#11111159}.heat-cell.now{box-shadow:inset 0 0 0 1.5px var(--ink);border-color:var(--ink)}.pager{display:flex;align-items:center;justify-content:space-between;gap:var(--sp-3);padding:var(--sp-4) var(--sp-5);color:var(--ink-mute);font-size:14px;flex-wrap:wrap}.pager-actions{display:flex;gap:var(--sp-2)}.offline-banner{margin-bottom:0}@media(max-width:900px){.grid-agents{grid-template-columns:64px minmax(0,1fr) 110px 96px 64px}.grid-agents-all{grid-template-columns:64px minmax(0,1fr) 110px 96px 110px 64px}.grid-calls{grid-template-columns:minmax(0,1fr) 96px 120px 64px 140px}.grid-recordings{grid-template-columns:minmax(0,1fr) 96px 110px minmax(140px,1fr) 44px}.grid-recents{grid-template-columns:minmax(0,1fr) 100px 120px 64px minmax(140px,1fr)}}@media(max-width:820px){.main{padding:var(--sp-5) var(--sp-4) var(--sp-7)}.form-grid,.form-grid-3,.flag-grid,.campaign-kpis,.stats,.stats-3{grid-template-columns:1fr 1fr}h1{font-size:30px}.header{padding:0 var(--sp-4);gap:var(--sp-2)}.tab{width:36px;height:36px}.brand{font-size:18px}.grid-agents,.grid-agents-all{grid-template-columns:64px minmax(0,1fr) 64px}.grid-calls{grid-template-columns:minmax(0,1fr) 84px 64px}.grid-recordings{grid-template-columns:minmax(0,1fr) 72px 44px}.grid-recents{grid-template-columns:minmax(0,1fr) 72px 64px}.grid-board{grid-template-columns:32px minmax(0,1fr) 56px 64px}.hide-sm,.panel-head-aside .row-note{display:none}.stat{padding:14px 14px 12px}.kpi{padding:12px 12px 10px}}@media(max-width:520px){.stats,.stats-3,.campaign-kpis,.form-grid,.form-grid-3,.flag-grid{grid-template-columns:1fr}.page-stack{gap:var(--sp-4)}.header{height:60px}.tabs{padding:3px}.tab{width:34px;height:34px}.search{max-width:none;width:100%}}